Training Services

MicroFinanza Rating has developed an extensive range of training modules to meet the needs of various stakeholders:

Modules Training Objectives
Digital finance Client protection, risk management and financial performance analysis methods to assess and monitor the financial and social profile of digital business models. Case studies from fintechs, financial institutions with digital operations, channels and services, and other digital business models.
Pricing Awareness and analytical analysis on transparent and responsible pricing, including: components of the Annual Percentage Rate (APR), difference between nominal interest rate and APR, tools to calculate APR, methods to analyze and compare prices, common determinants of APR, review of regulatory price cap experiences.
Client Protection Awareness of client protection and responsible treatment of staff.

Social performance management

Awareness of social performance measurement and management and specific indicators for the introduction of social performance management systems and key areas of analysis for the evaluation of FSP social performance.

Risk management and financial performance

Theoretical and practical knowledge base for developing comprehensive risk management practice, policies and strategies within FSPs, alongside tools for the evaluation and monitoring of financial and operational performance.

Corporate governance

Best practices in corporate governance as well as analysis of typical problems in FSP governance, including tools for the evaluation and mitigation of governance risk.

Liquidity risk

Theoretical and practical knowledge foundation for the analysis and management of liquidity risk, including the examination of specific tools, strategies and policies for liquidity risk management which promotes institutional sustainability.

Market risk

Theoretical and practical knowledge base for the analysis and management of market risks (interest rate and currency risk), including the adoption of specific tools, strategies and policies for the effective management of market risk.

Operational risk

Theoretical and practical knowledge base for the analysis and management of FSP operational risk, including specific tools, strategies and policies for its effective management and monitoring.

Financial evaluation

Critical factors to define, identify, measure and evaluate the main financial risks to an FSP, including a review of Basel principles adaptable to different typologies of FSPs.


Training participants

MicroFinanza Rating training targets a diverse range of stakeholders including local, regional, national and international FSPSs networks and associations, development agencies, donor organizations, investors, apex bodies, universities and other stakeholders.

Many important microfinance actors utilize our training services including: the Boulder Institute of Microfinance, BlueOrchard, ICCO, REDMICROH, CDC Group, RFR, ASOMI, etc.

"The training brought together investment officers from AFD and Proparco, specialized in banking and/ or microfinance. Participants were trained in the specificities of microfinance financial analysis and social performance assessment tools. By illustrating the theory with concrete and varied examples from MicroFinanza’s experience, the training highlighted the links between financial performance and social performance of financial institutions. It also contributed to develop a common language within the team; after the success of this training, AFD plans to integrate it into a common 'core training program' for the new investment officers joining the team."
Mathilde d’Orgeval
AFD’s Financial Sector Department, France
"The training provided valuable insight into how investors can support the institutions they support to ensure their products better serve low-income clients. Hearing first hand examples of good practice and case studies really bought the client protection principles to life and provided us with tools to use in our investment process going forward."
Rebecca Forecast
CDC’s Environmental and Social Responsibility team, UK


Training methodology

MicroFinanza Rating uses a participative training methodology that includes working group discussions, case studies and exercises tailored to the specific client and inclusive to cater to diverse experience levels and learning styles. The duration of the training module varies from half a day to 2 days, unless specific requirements.

Languages available: English, French and Spanish.

Delivery channels:

  • Schedule of available trainings -> conducted in person or via webinar depending on the number of participants
  • On demand -> tailored to the stakeholders' preference


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